Experiencing the theft of your crypto tops the list of the worst things that can happen to you as a crypto trader. However, if you ever fall victim to a scam or hack that made you lose your crypto, Coin Return Group, one of the only crypto recovery services, can help you get it back.
In this interview, a client shared his testimony on how the agency helped him get back his stolen crypto after he fell victim to a phishing scam.
Can you explain how your cryptocurrency got stolen?
Sincerely, the theft was solely due to my security lapses. I received a link to a crypto-related site offering an exciting deal. The full detail was well structured, making me not suspect foul play.
At some point, I was asked to put in my details to register with the site and start making transactions. However, within minutes of me entering my authentication details, my crypto account was utterly wiped out.
How did you know to contact Coin Return Group to help you with the recovery?
Shortly after the incident, I called a friend who is very much into cryptocurrency to inform me of my predicament. I had thought all hope was lost and only called him to seek some form of consolation and sympathy.
While talking, he told me he had experienced something similar some years back and had engaged a crypto recovery service to help him get back his coins. He then put me in touch with a representative of Coin Return Group, and we set up a meeting.
What conditions were necessary to assist you in recovering stolen crypto?
The Coin Return Group team told me I would have to give them access to my crypto account to review how the crypto was transferred from the account. The team also asked me to share all the details about how I stumbled on the phishing site that compromised my account security.
In addition, I was also required to sign a contract before they could begin the process. We also decided on the payment if they succeeded in recovering the assets. The fee and other agreements were all included in the contract.
How long did it take you to receive your coins back?
Although I trusted my friend’s recommendation of Coin Return Group, I was skeptical about my crypto being recovered. I thought the thieves would have figured out a way to convert the crypto to cash safely.
Fortunately for me, the experts at the agency were able to stop the crypto scammers from doing that and helped me get back my crypto. All this was done within one month, for which I am still very grateful.
What rating would you give the assistance you received from Coin Return Group?
I rate it a 10. Firstly, the customer service was top-notch. They helped me keep abreast of the stolen crypto recovery process, which slowly built my confidence that I would get a positive result.
I also applaud them for helping me set up better security procedures to help guard against future cases of falling victim to scammers.