The advent of the novel pandemic has left a lot of indelible marks on the sand of time. Due to its huge impact, both government and private organizations have taken the mantle to use all the resources at their disposal to make sure that everyone is aware and cautious about the virus.
Like every other organization, F.H. Cann and Associates Inc. is also involved in the fight against the pandemic. Through an interview, we were able to gather some information about how F.H. Cann and Associates Inc. used their resources to help with the covid-19 response.
How Have You Been Able To Link Your Services Which Often Than Not Has To Do With Providing Financial Services With Fighting A Novel Pandemic?
It is no news that, at F.H. Cann and Associates Inc., we are irrevocably committed to helping every individual, particularly seniors, to maintain good health. Because of this, we have chosen to partner with other private organizations and government officials to link people to their public health needs.
What Can You Say Is The Rationale Behind Your Interest To Join In The Fight Against Corona Virus?
With the economy of the country witnessing drastic setbacks in the recent months, and many individuals losing their job, we can’t but be involved in this fight. Hence, we have diverted our operations to help in responding to the universal health emergency. The best an organization like ours can do is to make sure that everyone in need get the assistance they need.
Although, our focus lies mainly on the senior citizens who are at higher risks of contracting the virus and are more susceptible to the deadly effects of the virus, we also consider everyone in general. As long as you seek medical assistance with regard to coronavirus, you are our target.
Do You Have Any Special Services That You Have Provided To Halt The Spread Of The Virus?
Of course, yes. We have done several things to assist people in getting vaccinated against the virus. For those who want to collect the Covid-19 vaccines, we have set up many call-center services to meet their needs.
We have assisted both the Department of Unemployment Assistance (Massachusetts Unemployment Hotline during COVID) and the state’s efforts to provide call-center services for those seeking COVID-19 vaccines (for Massachusetts residents who are 75 + years old).
We have also taken the responsibility of ensuring that these call-centers are easily accessible to everyone. They are strategically located to help you meet up with your scheduled time of vaccination. You have a lot of comfort and convenience to enjoy at these call-centers.
Has The Rate At Which The Virus Quickly Spreads Necessitated You To Employ More Hands?
There will be difficulties in providing sufficient services to thousands of people scattered across every nooks and cranny of the state. This is why it can’t be done without having enough hands. In order to provide enough response to people’s calls, we have employed the services of many individuals, especially health experts.
What Major Challenges Have You Confronted In This New Trend That You Have Chosen To Pursue?
You can’t expect the fight against a pandemic that has destabilized the economy of the whole world to be free of difficulties and setbacks. As an organization, we have faced several challenges.
Some of these challenges include difficulty in adapting to the new trend of working from home and insufficient hands at the inception of our involvement in the fight. But the glad thing is, we have been able to surmount these challenges.
We have been preparing for the post-pandemic era since last year and there are several testimonies from all citizens about our good works.
Our CSRs are receiving great feedback for our handling of the ongoing COVID-19 vaccination registration & scheduling for the 75 + Years Old Residents of Massachusetts.
We are honoured to be a part of our government’s initiative to help our nation get back on track to normalcy. pic.twitter.com/dTijgdCvyv
— FH Cann & Associates (@fhcann) February 10, 2021