As a business owner, you must try to adopt every single cost-effective, high-end, and viable resource to make your business agile. If so, then your quest for the same will be incomplete unless you don’t start using a hosted PBX Phone system.
Hosted or often known as the cloud-based phone system, is a revolutionary communication platform where everything related to telephony is deployed and managed in the cloud by a third-party service provider. As a user, all you need to do is buy a service subscription, pay for it, and start having constant and comprehensive communication.
Here are the top 8 benefits of a hosted phone system that you must know.
1. All hail to lower costs
Businesses of all sorts try to keep the operational cost as minimum as possible. Doing this is important if a business wants to strive in and churn out maximum ROI. We are sure that you also belong to that category. Then, you will be in all praise of the hosted PBX system as it saves a fortune for you.
Starting from calling charges to system maintenance, savings are on your way. Here, you just pay a fixed monthly/annual subscription amount and enjoy all the telephony switches, software, telephony features, and system storage facility deployed on the cloud by your service provider. The cherry on the cake is that you need not pay for system updates and maintenance, as well. Your service provider will take care of it.
2. Quick installation
Who wants to wait to taste success? Unlike traditional PSTN-based telephony, hosted telephony is all set to serve in a blink of an eye. There is no heavy and messy hardware installation and wiring. Hosted telephony comes with plug-and-play sort of installation facility. Everything is ready on the cloud. Just buy a VoIP subscription, create an account, log in, and start using it. It’s as simple as that.
3. Automation that makes your work easier than ever
How boring it is to record every call, gather customer data, take note of every key point, and manually update queries each time a call comes? Well, hosted telephony is a boon in that case as it comes with a full automation facility. All such and many more related data will be auto captured, sorted, and updated in your system soon before you realize it.
4. There are no geographical boundaries
As a hosted phone system works on the cloud, there is no need to be physically present in your area of operations. Your employees can work from remote locations, as well. This has emerged as a blessing in disguise to all those budding or small scale businesses that are dealing with high initial investments. With hosted telephony, they can still be in the market without having a proper office.
Also, this feature has made global expansion everyone’s cup of tea. You need not be physically present in the target country. You can set up a call center in the home country using cloud telephony and operate on a global level.
5. Business collaboration is not a migraine anymore
Collaborating with employees and business associates was never as easy as it is with the hosted PBX phone system. You can arrange a web, audio, or video conference call with a single click. You can even create individual chat groups and keep the conversation secrete, and keep the on-site and off-site team always connected.
6. You can bring everything on the table
The in-built integration of hosted telephony is the most noteworthy thing. There are various CRM, web diaries, and Google Calendar integration available with cloud telephony that eliminate the need to switch between multiple platforms. Now, everything is available right at your table without any hassles.
7. Your team will be more productive
With the automation of menial yet crucial tasks and various integrations, your team is going to a lot more than you could ever imagine. With cloud telephony, your team will have data on fingertips, and they have ample time to focus on things that matter.
8. You serve your customer better
Hosted PBX has impressive flexibility and allows a user to set as many extensions as are required. When you have ample extensions of the same Business voip phone service, you are going to handle more calls per hour, reduce call waiting time, and ensure no call gets missed. All of this is enough to please your customers.
The benefits of hosted telephony don’t end here. It goes farther than this. But, we think these top 8benefits are enough to give you an idea of what all wonders hosted telephony can do for you. To have a more detailed understanding, go and avail it now. We are sure that you will be amazed by seeing its viability in actual scenarios.